It Technician

Description:

Our client is one of the world's foremost providers of flight data analysis services, leading the charge in revolutionising aviation safety. By connecting cutting-edge analysis services to flight data from around the globe, we're making the skies safer for all.
Our client has a dynamic team of over 1,400 individuals, working across 12 UK sites, to deliver groundbreaking capabilities in air, land, sea, space, and cyber domains. Their mission is to enhance safety and security for military, security, and commercial customers worldwide.

The Role: IT Technician - Customer Support

As an IT Technician, you'll play a crucial role in ensuring aviation safety. You won't be confined to a desk; you'll be the point of contact for our clients and customers, providing top-notch technical support. Your responsibilities will include building, maintaining, and deploying applications using tools like Jenkins, creating user accounts, setting permissions, and resolving issues. Additionally, you'll be setting up laptops for our internal users.

Why choose us?

Our client believes in making your work-life balance a top priority, offering flexible working practices and a hybrid working pattern that allows you to divide your time between our office and your home. Here are just a few of the perks you'll enjoy:
 

• Office Located in Whiteley, Hampshire
• Flexible working hours, condensed or reduced schedules
• 25 days of annual leave (plus bank holidays), with the option to buy/sell up to 5 days
• Private medical insurance with the choice of family cover
• Up to 7% employer contribution to the pension scheme
• Life Assurance up to 10x your salary
• Group income protection
• Additional perks like a health care cash plan, dental insurance, gym membership, critical illness cover, and a cycle-to-work scheme
• Employee assistance program for mental health and well being support

In this role, you'll have the opportunity to:
 

• Collaborate with technology peers across different teams to provide cross-functional services
• Automate manual processes using scripting tools like Bash
• Manage and maintain systems on both private and public cloud services
• Deploy applications, from broad systems to micro-service provisioning
• Maintain high-quality documentation of infrastructure and escalation procedures