It Support Analyst

Description:

As an IT Support Analyst, you are there to provide high quality support to employees in the UK and Channel Island offices as well as to clients using the company's online and mobile apps.

The role provides the opportunity to work with enterprise-grade financial systems and develop new skills on the job.

This role will include an element of supplier liaison in areas such as managed printer services, support request escalation to third party vendors and obtaining quotes for purchases.

Essential Technical Requirements:

• Strong skills and demonstrable experience in using and supporting Windows and Microsoft Office suite of products.
• Basic knowledge and understanding of networking concepts.
• Knowledge of Apple iOS devices.
• CompTIA A+ or MCDST Certifications.