Insurance Broker

Description:

Indulge in the world of risk management with Gallagher's global brokerage team! This is an exciting opportunity to join a diverse and dynamic team, offering customer-focused solutions to small and medium-sized businesses. As an Insurance Broker, your primary responsibility will be to assist clients in finding insurance policies that best suit their needs. You’ll also play an integral part in delivering outstanding customer service, ensuring a positive experience throughout their journey.

You will begin your journey with an extensive training program, where you’ll be equipped with all the necessary skills and knowledge to thrive in the insurance industry. This training will cover topics like insurance fundamentals, policy management, and systems/process training, setting you up for a successful career with Gallagher.

Key Responsibilities:

• Provide accurate insurance quotes and renewals over the phone, ensuring the best deals for customers.
• Offer upsell and cross-sell opportunities based on individual customer needs.
• Handle customer inquiries, providing updates, answering concerns, and offering guidance.
• Ensure customers leave with a positive and lasting impression of Gallagher’s services.
• Efficiently manage multiple tasks using a range of systems, while working in a supportive, team-driven environment.

About You:

• Strong communication skills to explain complex concepts simply, both written and verbal.
• Exceptional attention to detail for reviewing and assessing documentation accurately.
• Empathetic and calm under pressure, with an ability to offer outstanding customer service.
• Computer literate and familiar with systems and tools.
• Minimum GCSEs or equivalent in English and Maths.

Compensation and Benefits:

• Competitive salary and career growth opportunities.
• 25+ days of holiday plus bank holidays, with the option to purchase extra days.
• Defined contribution pension scheme with company contributions.
• Life insurance (4x salary) and income protection.
• Health cash plan or private medical insurance.
• Volunteering days, discounted gym memberships, season ticket loans, and more.
• Access to discounted vouchers for shopping, emergency back-up family care, and critical illness cover.