Insurance Assistant

Description:

Located in the heart of the Northwest close to Liverpool, Manchester and Lancashire, St Helens is a transformational Council which is passionate and ambitious for the communities we support. We provide a wide range of local authority services to the residents, businesses, schools, and visitors to the borough. We can only do this because of our highly valued, highly skilled workforce.

Working together, our workplace vision and values guide our organisation, and the contribution of our workforce is key to our culture journey. Employees with us receive a wide range of benefits including well-being in work, financial benefits including an attractive car leasing scheme, flexible ways of working and learning and development support.

Making A Difference as an Insurance Assistant in Corporate Services
Do you have insurance knowledge or experience working within the Insurance industry or other similar financial sectors.
Do you possess great customer service skills when speaking to customers, both face-to-face, via email and over the phone, including liaising with Third Party Insurers, Claimants, the Council’s Insurers, and their agents.
Are you an enthusiastic and upbeat personality, with a can-do attitude. Where appropriate, you will directly contribute to decisions regarding liability for claims investigated and any proposed settlements.
Do you have a desire to protect public money, handle claims efficiently and effectively, protect insurance premiums, detect potentially fraudulent claims and to deliver outstanding customer service to our clients.
Reporting to the Senior Insurance Officer, you will work with a team of dedicated insurance professionals covering a varied portfolio of insurance policies.