Description:
The opportunity:
The role will involve supporting end to end delivery of internal and external Wifi installations across our customer sites across the UK.
Key areas of focus:
Your day to day role will consist of the following responsibilities, you may be required to carry out further responsibilities at the company's discretion.
- Support the end to end installations of wireless networks, both indoor and outdoor
- Installations of data networks utilising both copper and fibre technologies
- Installation of cable management and all associated infrastructure i.e comms cabinet, PDU, shelving with patching
- Diagnosis of faults and the subsequent repair of wireless networks
- Involvement in manual and ground work when required
- To carry out the installation, termination and testing of copper and fibre data Cabling.
- To carry out installation of wireless network infrastructure such as ethernet switches and access points
- Take responsibility for installation under the guidance of the site supervisor.
- Drive to sites across the UK and may need to stay away from home Monday through to Friday on occasion.
Customer Driven:
- Identify and assess customers' needs to achieving and exceeding customer satisfaction
- Build sustainable relationships and trust with customers through open and interactive communication
- Handle customer queries, provide appropriate solutions and alternatives within the expected time frame and follow up to ensure resolution
About you:
You will have a great communication style and a can-do attitude. You are excellent at working with people and always strive to provide a customer driven approach.
We are looking for someone that:
- Has good communication skills
- Good understand of Wireless Network Technologies
- Feels confident using IT equipment and hand tools
- Ability to adapt to situational needs and be a flexible team member.
- Able to work under pressure and self-guided when needed.
- Self-motivated and able to work to challenging deadlines.