Description:
The ideal candidate will be a natural leader, be self-motivated and hands-on with previous experience of operating in a Senior Operations role within a fashion or clothing retailer. Exposure to international logistics and proficiency in end to end supply chain is a must.
The role as Head of Operations:
- Collaborate with the senior leadership team to develop and execute operational strategies aligned with the company's overall goals and objectives.
- Oversee the end-to-end supply chain, including import/export, 3PL management, freight forwarders, carriers and logistics, to optimise efficiency and minimise costs.
- Build and maintain strong relationships with 3rd party suppliers to ensure a high quality of operation.
- Implement and manage robust quality control processes to maintain the highest standards across all stages of production.
- Continuously identify opportunities for process improvements and efficiency gains, implementing best practices and innovative solutions.
- Ensure compliance with relevant regulations and standards, while also mitigating operational risks to protect the business.
- Collaborate closely with other departments, such as Customer Service, eCommerce, Merchandising and Finance, to drive cross-functional alignment and achieve business objectives.
The ideal Head of Operations candidate will have:
- Proven experience in a senior operations management role, preferably within the fashion or clothing industry, with a track record of success in driving operational excellence and achieving business targets.
- Strong knowledge of supply chain principles, production planning and logistics operations.
- Demonstrated project management skills, able to move multi discipline operational projects forward.
- Excellent analytical and problem-solving skills, with the ability to think strategically and make data-driven decisions.
- Exceptional communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organisation.
- Highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment.
- Passion for sustainability and ethical practices within the fashion industry.