Head Of International Wholesale Global Access

Description:

The Head of International Wholesale/Global Access has overall responsibility for financial performance of the export wholesale division. They will set the strategic direction of the division, whilst enabling their team of account managers to deliver against their own individual targets. They will also have a smaller portfolio of their own clients.

Accountabilities

To be successful in the role, the Head of International Wholesale/Global Access needs to be accountable for focussing their activity and time management by delivering against the following:

Responsibility for the financial performance and growth of the export wholesale division.

Manage and coach a team of account managers, providing advice where required

Enable your team to develop and maintain trusted, long-term relationships with clients through an account management approach, providing prompt support and solving problems whilst developing a deep understanding of specific markets

Participate in regular business and service reviews with key clients

Develop the strategy for the development of this business division

Identification, qualification and management of new leads in conjunction with account managers

Ability to manage sales reporting and report to senior management on a regular basis on, for example, sales figures, account planning and opportunity management.

Account management of a smaller portfolio of their own clients

Work with clients and internal teams (especially customer services and procurement) to lead and drive client satisfaction by providing a world class service, leading to repeat business, up-sell opportunities and positive referrals

Travel globally, as required, to visit clients and pharmaceutical exhibitions

Develop and maintain a deep understanding of the healthcare industry to maximize the value the healthcare team can offer to clients

Develop a good understanding of the healthcare business to maximize the ability to grow accounts and the wider business

Work collaboratively with a wide pool of colleague to ensure they are engaged and aligned with the business strategy and support new business opportunities with clients.

Embrace and follow the companys values.

Qualifications, Skills, Experience And Habits

Minimum

Graduate with excellent written and verbal communication skills and attention to detail

Pro-active, self-motivated and positive with drive to succeed

Strong interpersonal skills and collaborative approach

Able to prioritize, and manage time and workload effectively and calm under pressure

Flexible and adaptive to the changing requirements of the business

Strategic and analytical thinker with a solution focus, combined with the ability to execute tactically

Very strong pharmaceutical industry export experience, either in wholesale or manufacturing

Ability and experience of managing and developing a successful sales team

Strong experience of account management for clients with both large and medium revenue spend

Evidence of a successful sales track record in a business-to-business environment

Proven track record of managing a balanced pipeline of short-term tactical opportunities to long-term strategic engagements

Able to develop a network of senior and middle management contacts to build long-lasting trusted partnerships

Commitment to appreciation of customer experience and high levels of customer service

Strong sales and opportunity management skills across the full sales cycle (from lead identification to contract negotiations and closing).

Experience of creation and implementation of strategic and tactical customer account plans

Experience of and ability to provide financial reporting/forecasting and sales opportunity management to senior management

Proficient in the use of Microsoft office, including Word, PowerPoint and Excel, and CRM and ERP systems

Open to learning and developing new skills and approaches as part of your personal self-development goals.