Head Of Growth Operations

Description:

As the Head of Growth Operations, you will be responsible for Aon’s Growth Operations Colleagues in over 76 countries, setting priorities, and ensuring all growth initiatives are trending up over time. You will be growing the company’s revenue by working at the intersection of business, technology, data, and marketing. You will provide input to the Solution Line Leaders and Chief Commercial Officers to build the sales and growth strategy for the business. You will partner with leadership to plan, execute, and measure growth initiatives; and you will enable our client facing colleagues to bring the best of the firm to clients and deliver our Aon Proposition. To achieve this, you will lead a diverse team of specialist colleagues to deliver across a full range of commercial support activities with excellence, you will capture the benefits of scale, efficiency and consistent application of global standards and support delivery of the enabling tools, technology, and processes.

Leading a global team of individuals and providing direction, guidance to team members to achieve a common goal. Develop a team strategy, training team members, facilitating team communication, monitoring, and managing team's work, and creating insights and reports that support the company’s growth strategy.

Growth Planning, Client Planning and Client Discovery
 

• Work with the Solution Line Leaders and Chief Commercial Officers across the company to set the strategy and roadmap for Aon’s long-term growth.
• Support Growth Planning, Client Planning, and Client Discovery (e.g., providing market insights and driving tactical sales operations support)
• Provide thought leadership on growth strategy and support new initiatives, programs in partnership with the Sales teams.
   

Sales Enablement and Operations Support
 

• Enable adoption and cadence of sales governance. Drive conversations on lead management, deal, and pipeline reviews.
• Develop demand generation initiatives across multiple channels to generate incremental pipeline and drive net new sales.
• Drive conversion of qualified leads to opportunities to enable Sales.
• Create and maintain current sales content and collateral.
   

Reporting and Analytics
 

• Developing insights and reporting capabilities to manage the growth pipeline and provide proactive visibility to accounts in Jeopardy.
• Develop business requirements for deployment of CRM enhancements (e.g., business onboard, renewals, campaigns)
• Monitor client relationship and sentiment through client feedback surveys.
   

Execute high impact priorities
 

• Collaborate across the organization to synthesize and develop long-term capabilities, investments, and supporting organizational structure for Growth Operations
• Align on critical priorities needed to enable near-term sales, including Revenue Walk, Client Pipeline, Client Lifecycle Insight and Growth Planning tool refresh.
   

Define Growth Operations Future State and Three-Year Roadmap
 

• Collaborate across the organization to synthesize and develop long-term capabilities, investments, and supporting organizational structure for Growth Operations
• Evaluate and evolve the operating model to support growth strategies
   

Skills And Experience That Will Lead To Success
 

• 15 plus years of experience in a leadership role
• Strong expertise in account management, along with sales operations experience
• Ability to lead across multiple revenue lines.