Description:
Sophos is seeking an experienced and motivated Global Senior Director of SOC Operations to support its Managed Detection and Response (MDR) customers. The successful candidate will be responsible for the global operational management of SOC teams tasked with responding to active cybersecurity incidents, as well as performing technical support to monitor, identify, and neutralize cybersecurity threats. You will work alongside and lead a team of cyber threat hunters, incident response analysts, engineers, and ethical hackers by using enterprise log analysis and endpoint collection systems to facilitate investigations, identification, and neutralization of cyber threats.
What You Will Do
- Leadership and Management: Maintain supervision over operational tasks and provide day-to-day oversight for threat analysts across multiple regions. Lead and oversee analysts in their investigation and response activities when security incidents arise to determine possible causes and resolution. Foster a culture of continuous improvement and professional development within the SOC teams
- Security Operations: Oversee the monitoring, detection, and response to security threats and incidents. Ensure compliance with relevant laws, regulations, and policies. Successfully execute incident handling procedures and direct response to cybersecurity incidents
- Strategy and Development: Develop and implement strategic plans for the enhancement of global SOC operations. Coordinate with IT leadership to align SOC strategies with company objectives. Maintain current knowledge and recognition of attacker tools, tactics, and procedures to produce indicators of compromise (IOCs) that can be utilized during active and future investigations
- Incident Response: Develop and oversee the incident response protocol; lead critical incident response efforts and provide expert guidance in crisis situations. Assess cyber threat intelligence/open source intelligence and operationalize that information
- Customer and Stakeholder Communication: Effectively communicate information to stakeholders at all levels. Facilitate excellence in customer service to set Sophos apart from its competitors
- Reporting and Documentation: Ensure detailed logging and documentation of all security operations. Prepare and present reports on incidents, infrastructure status, and team performance to senior management
- Vendor and Budget Management: Manage relationships with external vendors and service providers, ensuring their performance meets company needs and standards. Develop and manage the budget for global SOC operations; make cost-effective procurement decisions
What You Will Bring
- Proven track record in managing SOC environments on a global scale
- Minimum of 10 years’ experience in network and security operations, with at least 5 years in a leadership role
- Excellent leadership, communication, and interpersonal skills
- Technical Knowledge and Understanding: