Description:
Mercedes Benz of Stafford is seeking a General Manager to lead its dynamic team at a premium automotive retail site. This unique role combines strategic leadership with operational management of the Used Car Sales function. The ideal candidate will be an experienced and driven professional, ready to oversee growth, improve operational efficiency, and ensure top-tier customer satisfaction. The General Manager will work closely with the team to manage used car sales, financial oversight, and the seamless day-to-day operations of the site.
Key Responsibilities:
- Strategic Leadership: Develop and implement strategies to drive growth and improve operational efficiency.
- Team Development: Inspire and lead a high-performing team, fostering a culture of excellence.
- Sales Management: Oversee used car sales operations, ensuring exceptional customer service experiences.
- Financial Oversight: Monitor financial performance against budget, addressing shortfalls and ensuring profitability.
- Operational Excellence: Manage the daily operations of the site, ensuring company standards and key performance indicators are met.
- Regulatory Compliance: Maintain a strong understanding of finance and insurance product regulations, ensuring compliance.
- Customer Relations: Use strong communication and negotiation skills to drive sales and enhance customer satisfaction.
Qualifications:
What We Are Looking For:
- Automotive Experience: Experience in a premium automotive environment.
- Sales & Customer Service Expertise: Proven success in transactional sales and delivering exceptional customer service.
- Financial Acumen: Strong ability to manage budgets and financial performance.
- Leadership Skills: Ability to lead, motivate, and develop a high-performing team.
- Communication Skills: Excellent communication, negotiation, and interpersonal skills.
- Adaptability: Ability to thrive in a fast-paced, results-oriented environment.
Why Join Us?
Mercedes Benz of Stafford offers:
- Competitive Salaries: Clear pay scales rewarding your development.
- Generous Annual Leave: Increased with length of service.
- Exclusive Benefits: Access to colleague car plans, cycle-to-work schemes, and discounted shopping vouchers.
- Family-Friendly Policies: Enhanced maternity, paternity, and adoption leave packages.
- Health & Well-being: Critical illness cover, life assurance, free will-writing services, and 24/7 access to GP services through Smart Health.