Description:
The post holder will report to a Fund Administration Manager and will work as part of an experienced Fund Administration team to assist with the day to day operation and servicing of an identified number of the Company's clients.
They will be responsible for the smooth, day to day administration of their assigned clients and will be required to follow procedures to achieve set objectives and meet service level agreements for those specific clients.
Main Responsibilities
- To liaise and communicate accurately, clearly and on a timely basis with clients and other professional advisers as required in order to address basic queries and provide updates on fund activities.
- To take responsibility, with assistance from the wider team, for being the immediate point of contact for specified clients.
- To deliver excellent client service at all times and escalate promptly any issues arising to the Fund Administration Manager.
- To develop a good understanding of the nature of client activities and transactions and knowledge of the broader services provided by Ocorian.
- To assist with the opening and operation of bank accounts on behalf of the fund and other entities, as instructed by the Investment Manager and in accordance with agreed control procedures.
- To arrange approval and payment, on behalf of the fund and other entities, of all invoices, fees and expenses payable, in accordance with agreed control procedures and budgets.
- To arrange the timely transfer of funds, including for investment activities, within the required deadlines, ensuring transactions are in accordance with relevant agreements.
- To monitor bank accounts to ensure successful payments and liaise with the Bank(s) to resolve any difficulties or delays.
- To input VAT returns for review prior to submission to HMRC
- To assist with anti-money laundering (AML) and customer due diligence (CDD) checks as part of new fund onboardings, to verify the customer's identity and assess their risk profile.
- To assist with providing administrative support for the winding up of fund entities.
- And any other such duties that might be reasonably required for this role
Qualifications Required
Knowledge, Skills & Experience
- Excellent attention to detail to avoid errors and discrepancies
- Clear and effective communication skills
- Competent in Microsoft applications, particularly MS Word, Excel, Outlook, and dedicated to learning financial software tools for fund administration tasks
- Fund administration experience is an asset but is not essential as full on the job training will be provided
Competencies
- The ability to work on own initiative and to be part of a team
- The ability to interact professionally with colleagues at all levels in the Company
- The ability to identify and resolve issues relating to fund administration efficiently
- The ability to prioritise tasks and meet deadlines in a fast-paced environment