Description:
This role will assist the Finance Operations Team within Destination Sport specifically focusing on credit control. As part of this role, you will play a key role in managing all aspects of credit control within the business to improve debt recovery, debtor days and ensure healthy cashflow. In addition, you will also support the wider Finance Operations team when required. We are looking for someone who is a high performing member of staff who already has credit control experience and can bring a consistent approach to the role and maintain the accuracy of the accounts receivable ledger and to continually improve the processes.
No two days are the same in this broad role but on a typical day you will
- Collect outstanding debts through telephone and email collection techniques.
- Deal with customer queries
- Reconcile and post client receipts in a timely manner.
- Liaise with internal staff to resolve queries and problems.
- Ensure that all accounts receivable activities comply with relevant financial policies and procedures
- Investigate and resolve outstanding debtor items
- Assist with the wider finance operations team when required including but not limited to Accounts Receivable, Banking and Treasury.
- Produce and maintain process notes and procedures.
- Work closely with each department of the sports divisions and become a key point of contact
- Work on ad-hoc projects and improvements to the Sports finance process
- Assist on the wider month end close process as required
- Maximise personal skills, knowledge, and experience to positively impact on performance and assist in meeting business goals
- Adhere to the organisation’s policy and procedures on information security and take whatever actions are required to safeguard data and assets.
Job requirements
To be successful within this role, our ideal candidate will:
- Have previous experience working within Accounts Receivable and credit control
- Demonstrate excellent attention to detail and workload management.
- Be able to work under pressure and to tight deadlines.
- Knowledge of back-office systems, experience in Unit4 Dream Financials is preferred but not essential.
- Have the ability to work within a team environment to achieve team/department objectives
- Have the ability to think logically, consider all relevant aspects and carry out basic analysis on information.
- Computer literate with good knowledge of Microsoft Office, and in particular Excel.
- Have excellent communication skills both written & verbal.
- Ability to be proactive and work independently.
- Experience in supporting with process improvements.
- Experience in writing formal documentation such as process notes and procedure.
- Experience in writing process notes, procedures, and other formal documentation.