Description:
We are looking for Employee Relations Manager (m/f/d) to join our high performing team in London:
Tasks
- Provide expert support and advice to HR and business clients on ER matters, employment practices and casework including disciplinary, grievance, performance management, ill-health, modifications, investigations etc, reducing reliance on third party legal advisors.
- Manage and lead litigation and other casework including tribunal claims.
- Investigate and respond to select complaints including complex, high-risk, sensitive and ER cases.
- Work closely with broader HR to expertly guide, support, and implement change initiatives by supporting colleagues and managers with transfers, reorganizations/restructures (including meeting information/consultation requirements), plus undertake broader project work as required.
- Diagnose and support interventions required for the ongoing transformation of the ER function across EMEA including helping establish lines of consultation within and across HR.
- Partner closely with business-line aligned HR colleagues and compliance and have significant direct interactions with business clients and colleagues in legal (internal/external) and reward including centralized ER, Americas and broader EMEA colleagues.
- Track ER MI to identify ER trends, propose and implement improvements.
- Define, design, and deliver ER solutions on topics including HR policies, disciplinary procedures, working time, time off etc to maintain compliance with country-specific statutes, circumstances, and regulations.
- Provide subject matter expertise, conduct research and partner with compliance and legal to proactively monitor and embed relevant statutory and regulatory changes.
- Build organizational capability in managing ER matters by educating managers and HR colleagues in ER process, practices, and legislation.
- Partner with HR and CoEs to design and facilitate the implementation of talent initiatives including engagement, diversity and inclusion and EMEA wellbeing initiatives.
- Actively participate in projects developing new ER processes and other process improvements.
Profile
- A degree or qualification in employment law, HR, industrial/labour relations, or related field and have good knowledge of UK employment law and regulation. Knowledge of ER in other countries within EMEA will be beneficial.
- Minimum 5 years’ experience managing complex ER cases including investigations, ill-health, dismissals, appeals, and report writing.
- Previous EMEA experience. Experience of a fast-paced matrixed organization is helpful.
- Employment tribunal and litigation case management experience.
- Training in investigations, mediation and some experience with unions and works councils.
- Strong written and verbal communication skills with attention to detail and accuracy.
- Problem-solving capabilities and are responsive to employee concerns and conflicting needs.
- An ability to handle difficult conversations, navigate complexities and disagreements and maintain neutrality in conflictual situations.
- Good judgment and able to articulate sound reasoning for recommendations to persuade stakeholders.
- An ability to recommend actions based on policy and practice and maintain relations with remote colleagues.