Education Support Assistant

Description:

The Education Support Team provides core and critical operational support for clinical and academic teaching activity for students in all five years of the BMBS Medicine programme in Devon.

This role offers an exciting opportunity to support the development and delivery of the BMBS Medicine programme working flexibly both as part of a team and independently with confidence and reliability. Medicine is a fast-moving and ever-changing environment so being comfortable with continuous change and adopting a commitment to ongoing professional development is important within this team.

Day to day you will be dealing with student and staff queries, monitoring and maintaining records underpinning the delivery of the programme and providing administrative support for delegated operational activities.

About You

You will be looking to challenge yourself delivering a complex course in a high-pressure environment as part of a committed programme team. You will bring excellent organisation skills, attention to detail and proven ability to multitask. You will need to demonstrate excellent communication skills and be comfortable and confident working with people at all levels (e.g. students, senior managers, academics and consultant clinicians). A personable nature in order to provide outstanding customer service in this front-line role is essential.

If working collaboratively to develop your own skills in a dynamic yet supportive team culture, where contributions from all team members are encouraged and valued suits your way of working, we would like to hear from you.

Please ensure you read the Job Description and Person Specification for full details of this role.

The University of Exeter

We are a member of the prestigious Russell Group of research-intensive universities and in the top 200 universities in the world (Times Higher Education World University Rankings 2024 and QS World University Ranking 2024). We combine world-class teaching with world-class research, achieving a Gold rating in the Teaching Excellence Framework Award 2023, underpinned by Gold ratings for Student Experience and Student Outcomes.

Our world-leading research impact has grown more than any other Russell Group university in recent years, and we are home to some of the world’s most influential researchers, seeking to answer some of the most fundamental issues facing humankind today. More than 99 percent of our research is of international quality and 47 percent is world-leading (2021 Research Excellence Framework).

We encourage proactive engagement with industry, business and community partners to enhance the impact of research and education and improve the employability of our students. Read about our world leading research – Green Futures and how we are transforming education for a changing world. We are located in a beautiful part of the country and Exeter (a fast growing tech hub) is one of only a few UK cities to have been designated as a UNESCO Creative City

We are proud signatories of the Armed Forces Covenant and welcome applications from service people.