Education

Description:

The role is part of the University’s Wellbeing and Welfare Team, operationally based within Education Support. The Education Welfare Officer will be managed by an Education Welfare Advisor who will has responsibility for a package of Health, Wellbeing and Support for Study (HWSS) activity and general welfare support.

This post will be expected to provide support to the Education Welfare Advisors, hold welfare meetings with students to ascertain appropriate signposting routes, assist on Health, Wellbeing and Support for Study meetings and deliver on any actions agreed in the meetings, keep accurate and up to date notes from meetings and escalate any concerns in a timely manner.

We are looking for a committed and organised individual with outstanding written and verbal communication skills, high levels of accuracy and attention to detail and a good knowledge of confidentiality and Data Protection issues. The successful candidates will demonstrate a passion for supporting our students and the ability to remain calm and resilient when dealing with complex welfare situations.

Please ensure you read the Job Description and Person Specification for full details of this role.

The University of Exeter

We are a member of the prestigious Russell Group of research-intensive universities and in the top 200 universities in the world (Times Higher Education World University Rankings 2024 and QS World University Ranking 2024). We combine world-class teaching with world-class research, achieving a Gold rating in the Teaching Excellence Framework Award 2023, underpinned by Gold ratings for Student Experience and Student Outcomes.

Our world-leading research impact has grown more than any other Russell Group university in recent years, and we are home to some of the world’s most influential researchers, seeking to answer some of the most fundamental issues facing humankind today. More than 99 percent of our research is of international quality and 47 percent is world-leading (2021 Research Excellence Framework).