Ecommerce Executive

Description:

This role will join an award-winning team that is transforming how our business succeeds, and which is recognized nationally for their achievements in both B2B and B2C digital channels.

• Henderson-foodservice.com won the overall Best Irish E-commerce Site at the Irish E-Comm Live awards 2023 (as well as Best B2B site, Best Food & Drink site and Best Growth). We were also shortlisted for Inhouse Team of the Year.

• Our My Barista Bar Rewards+ loyalty app is also shortlisted for Best App at the Digital DNAs 2024.

Following another year of record growth, our overall business continues to exceed targets and delivered a sales increase of 41.4% in N.I. last year.

Our team will offer you a positive and supportive environment to enjoy success within our market leading brand. We achieved gold accreditation against the Investors in People standard framework in 2020 in recognition of people management excellence and our commitment to investment in people.

The purpose of the role:
This position will assist the E-commerce Lead in advancing our objective of improving sales and online B2B customer interaction via our ecommerce site.

You'll have hands-on experience with leading e-commerce, marketing, and product data tools like Adobe Commerce, Shopify, DotDigital, Klayvio, and Akeneo PIM in both B2B and B2C settings. Your efforts will drive online customer acquisition, increase sales, expand product and brand visibility, and enhance our relationships with suppliers.

Working as Ecommerce Executive you will:

• Collaborate closely with the E-commerce Lead to ensure the Henderson Foodservices website and associated digital channels effectively drive customer acquisition, retention, and spending.

• Drive increased basket sizes to fulfil the "sell more, to more" objective of our E-commerce Strategy.

• Plan and create targeted online content tailored to customer segments, optimized to boost both onsite sales and SEO.

• Contribute to the ongoing enhancement of customer UX through data-driven insights, influencing and improving onsite behaviour.

• Monitor the effectiveness and return on investment of online campaigns.

• Undertake any other duties as required, including providing support to B2C-focused team members working on the Barista Bar brand when necessary.

• Lead and support the trading team in establishing advertising objectives with Henderson Foodservice suppliers, offering guidance on the most effective content delivery based on those goals.