Domestic Major Loss Adjuster

Description:

Here at Aviva, we are currently in the market for a Domestic Major Loss Adjuster – a home based position, visiting our customers across The South Coast.

Therefore, to be considered, you must have a full UK driving licence, as completing customer visits will an integral part of your role!

You will be responsible for providing a customer focused and cost-effective service by handling both household and residential commercial claims from instruction to completion, within agreed financial authority limits.

As a Domestic Major Loss Adjuster, your role will also involve reasonable travel across the UK and flexible working that may also include evenings and weekends.

This role will be covering The South Coast Region, with travel from Brighton across to Southampton, reaching up into parts of surrey.

A bit about the job:

As part of Aviva’s Technical Claims function, we’re looking for an experienced insurance professional, with a proven track record of handling high value and complex domestic claims.

We’re an in-house claims function for a market leading field claims service, delivering a hands-on bespoke service, managing all facets of a claim on a cradle to grave basis.

Skills and experience we’re looking for:

• You will ideally have experience in dealing with complex home claims, with exposure to losses in excess of £100,000.
• Qualified to a minimum of Cert CII, with aspirations to progress to Dip CII, with comparative CILA qualifications accepted.
• Possess a deep knowledge of technical insurance principles, along with some experience of subrogation, underwriting practices and full ABI report writing and an understanding of building practices and regulations in relation to property reinstatements and tendering processes.
• Proven track record of managing claims cradle to grave with an intense focus on customer satisfaction and service.
• We will consider applicants from Loss Adjusting, in-house Insurer claims functions and any relatable field claims handling.