Description:
The ideal candidate will be a proactive, a problem-solver, who will use a variety of tools, practices, and processes to deliver best compliance and governance for the client.
This is an exciting role on a new client with big importance to the group giving excellent career opportunities and benefits within a high-profile team.
About You
- Overall responsibility of management of regional and local client relationship and deliverables/timings, providing exceptional client experience
- Challenge solution &/or escalation using experience and judgement to avoid delays and issues with the clients or with the operations
- DHC OMD team workstream prioritisation and guidance on R&R and time allocation (incl. lead times management; media bookings, material receipt & supply)
- Moderate client conflicts and influence management decisions
- Supervise and effectively manage creative and influencer agency partner relations and operations
- Champion upholding use of Omnicom’s best in class platform (OMNI) and tools – ensuring team members are up to speed on the value they add and how best to unlock that value
- Have deep knowledge of cross channel planning - ideally having FMCG experience in a similar role
- Collaborate with local markets and digital activation hub to guide them on decisions to ensure activation plans stay true to regional direction
- Work closely with specialist teams to understand core products and their strategic value to clients & look for opportunities to recommend services that deliver incremental revenue
- Key contributor in identifying and managing client expectations, helping upskill clients and local countries on what great planning and operations should be
- Integrate disciplines to deliver holistic, full funnel plans, innovation and efficiencies working with agency partners
- Responsible for helping drive the agenda for this global brand and ensure that media plans are delivered through excellent implementational planning