Description:
The Product Manager, Language Tutoring has primary responsibility for developing and delivering a class leading Online tutoring and classroom capability that will be used across the Pearson ELL product portfolio.
This position will be a key member of a small, agile oriented, product team and will work closely with their peers from Engineering, UX and Content.
Accountabilities
- Be a clear advocate of the product vision and act as the voice of the customer throughout the development cycle
- Work with the Engineering and UX teams to define and elaborate epics and user stories.
- Own and prioritise the product backlog to be continually aligned to deliver value to the business and our end users.
- Ensure the product backlog is visible to stakeholders to ensure transparency
- Working with customer research and sales teams to understand and articulate customer needs and collating problems into jobs to be done. Keep an eye on emerging trends and new technologies integrating them into the product models as appropriate.
- Define overall product direction, using product lifecycle methodology and agile best practices aligning it with the overarching ELL strategy and portfolio level plans.
- Collaborate with technology, UX, and content development teams to set clear requirements around capabilities and content required for the product.
- Support Governance lead to ensure strong governance practices are in place for the Product to highlight success and manage risk to delivery. Responsible for communication of development progress to internal and external stakeholders.
- Build business cases and collaborate on the creation of the commercialization plans working closely with finance, marketing, and others to develop the plans. Deeply understand customer behaviour and revenue/cost drivers as it relates to the overall profitability.
- Advocate and promote continuous improvement and experimentation practices within the product and engineering teams.
- Monitor ongoing performance of the products. Evaluate product performance and customer feedback and use research and data to inform and refine future product releases and the product roadmap.
- Partner with the sales and support teams to drive fidelity of implementation, including product training, customer support and customer implementation resources.
- Understand and keep up to date with the competitive landscape for the Online Tutoring segment and emerging market trends in Ed Tech and the wider tech landscape.
About You
Qualifications:
- Degree or equivalent preferred
- Extensive experience in product management or educational technology
- End-to-end digital project management experience
- Demonstrated business product strategy expertise with a successful record of bringing new products to market
- Success driving product adoption utilizing B2B and B2C strategies
- Experience in education, learning, or assessment field
- Experience in agile product management methodologies
- Exposure to and experience of products that use AI would be a benefit
Skills/Attributes:
- Strong ability to build relationships cross-departmentally to lead, engage and motivate a for top results
- Build trust, positively influence others to achieve the expected results
- Ability to deal with ambiguity while driving towards deadline
- Sound business and technical acumen, with the ability to navigate a complex and highly matrixed organization effectively
- Establish effective and positive communication lines to multiple stakeholders
- Ability to juggle multiple priorities and deadlines, remaining pragmatic and results-focused
- Excellent written and verbal communication skills and interpersonal skills .
- Experience of building Responsive Web and Mobile Applications.