Description:
As an Application Support Engineer, you will play a pivotal role in maintaining and supporting our critical business applications throughout the development lifecycle. Working as part of our DevOps team, you will ensure our applications are stable, optimised, and able to meet the demands of our operations.
Key Responsibilities And Skills
You will provide support for Azure Cloud base services and a range of applications, including Microsoft Dynamics 365, Power Platform, SharePoint Online, as well as our internal Case Handling System.
Using a customer focused approach, with a commitment to maintaining high standards of service for customers to enable you to effectively troubleshoot and problem solve.
You will need to have the ability to quickly address and resolve technical issues. Using your clear, concise communication skills to liaise with colleagues and third-party suppliers while explaining technical issues.
Work across development and production environments, independently, with colleagues and with third-party suppliers, to ensure robust application performance.
Monitoring our application support queue in Hornbill, conduct troubleshooting, and resolve issues within agreed service level agreements (SLAs).
Work on technical solutions, identifying and implementing them to improve our customer experience. With your knowledge you will running PnP PowerShell scripts on different environments.
To be considered for this role, you’ll need to show us that you’ve got the skills and capabilities. You’ll have to meet the following minimum criteria
Minimum Criteria
Desirable
Organization | Financial Ombudsman Service |
Industry | IT / Telecom / Software Jobs |
Occupational Category | DevOps Engineer |
Job Location | London,UK |
Shift Type | Morning |
Job Type | Full Time |
Gender | No Preference |
Career Level | Intermediate |
Experience | 2 Years |
Posted at | 2025-03-26 6:22 pm |
Expires on | 2025-06-15 |