Devops Engineer

Description:

LMA are responsible for providing a toolset to support the consistent process for gathering, storing and accessing log and metric data across the whole Met Office estate, whether the source is on premise, built in the Cloud or consumed as Software as a Service and a consistent method of alerting our 24x7 support teams to issues within systems and services, through a single "pane of glass", reducing the chances of issues being missed, the training overhead on the support teams and reducing the overall response time.

Your key duties

To lead work packages on the evolution, support, and development of a range of services within the Logging, Monitoring and Alerting Team, with a focus on consolidation and optimisation of services onto Cloud computing.

To support the Met Office developer/support community, providing technical expertise, help, and guidance on how to integrate new systems into our service portfolio, including helping troubleshoot/fix problems with existing integrations.

You will be joining this busy team, as we continue to exploit Cloud based services and embrace Agile ways of working. You will be gaining valuable experience, working on a mixture of on premise and Cloud based platforms, helping to develop and operationally support services that span both environments.

Person specification

Essential Criteria, skills and experience:

• Collaborative team player with experience of working within an operational IT environment. (We’re better together)
• Experience of working within a Cloud computing environment, developing, and delivering services.
• Ability to taking ownership and lead on work packages/projects, managing resources to fulfil expected outcomes, conveying technically complex information effectively with customers and stakeholders at all levels.
• A strong technical background and a genuine ability to solve complex technical problems, demonstrating you have also considered the ‘bigger picture’, ensuring service continuity and customer satisfaction. (We’re experts by nature)
• Experience of writing quality code, ideally in Python.

Desirable Criteria:

We encourage you to apply if you believe you meet our essential criteria, but we’re also keen to discover if you have:

• Ability to coach and mentor junior colleagues, to facilitate knowledge sharing and improve wider team capability.
• Awareness of ITIL best practice and use of IT service Management tools such as JIRA/ServiceNow to help manage the team’s workload.
• Experience of development and delivery using Agile principles.