Developer / Senior Developer

Description:

Working in the support team across our UK and international eCommerce platforms, you’ll identify, diagnose and resolve incidents via a multitude of monitoring tools. You will also respond to incidents reported from within the business via our incident logging applications.

You'll work with a variety of business stakeholders and will be involved in analysis, design and development ensuring business requirements are met.

You’ll lead activities on both our UK and international platforms within the wider tech team and will use your expertise and experience to help us continually improve our processes, with opportunities to improve existing/develop new tools.

The wide scale of our business means you will have exposure to many different systems and you will play an active role in keeping our online business continually expanding. There will be plenty of opportunity to roll up your sleeves and dive into code in order to fully understand issues.

There are flexible working options available for this role, including hybrid solutions

Criteria
 

• Experience of SQL, JavaScript, C# and .NET
• Strong communication skills
• A team player who thrives in a fast paced, busy and challenging environment
• Well-balanced analytical skills
• Comfortable working with code.
• Experience using an ITSM tool e.g. ServiceNow
• Previous experience of working in a support environment
• Ability to interpret term data trends and pre-empt issues.
• Use of performance monitoring tools e.g. Dynatrace