Design And Delivery Manager

Description:

The Learning and Development (L&D) Team is newly formed - you will be part of creating a modern and effective capability function for GRS. The team is led by an SEO Senior L&D Manager, and following a recent learning needs analysis exercise we are recruiting an HEO Learning Design and Delivery Manager, EO Trainer Facilitator, and HEO L&D Business Partners.

You will work closely with the L&D Business Partners who consult within the business to identify learning needs and capability gaps, and ensure your L&D interventions are embedded in ways of working. The business partners will also deliver L&D - however they will own one off projects that respond to business needs, whereas you will be responsible for our flagship core learning offer. You will line manage the trainer to ensure they are using modern training, facilitation and collaboration techniques, in particular looking to embed learning wherever possible in the flow of work. You will draw on the subject knowledge within the business, using your adult learning expertise to create effective interventions. You will task manage, influence and engage L&D delivery partners in cabinet office and across the civil service, using external suppliers where necessary.

Responsibilities

• Line Management of Trainer Facilitator, task management of internal and external delivery partners
• Provide consultancy through the full learning cycle - from diagnostics, through design and delivery, to evaluation
• Undertake programme and project management of end-to-end design and delivery for L&D products that are fun, engaging and informative; have the learner experience at heart; are aligned to strategy; relevant to need; and timely
• Create sustainable learning delivery plans that ensure interventions are available as close to point of need as possible, and on an ongoing basis
• Provide partnering support, challenge, and best practice learning advice to those responsible for capability development within the business and manage the continuous improvement of these interventions
• Provide excellent coaching, performance management and development of the EO trainer to ensure their continued performance, engagement and progression.
• Quality assure a team of volunteer Associate Trainers - subject matter experts in what they do - who will be managed by the EO trainer
• Measure the impact of your interventions and ensure they are building staff who can deliver what GRS needs now and in the future
• Deliver through others - to get their input into designing your materials, and to get them to deliver them - you will be comfortable managing without authority
• Partner with Commercial colleagues and business leads to ensure that Learning and Development contracts deliver quality products and value for money