Data Centre Manager

Description:

Pure DC is an innovation-driven digital infrastructure company, headquartered in London, UK. With over 500MW of IT capacity live or in development, we design and operate sustainable data centres for global technology leaders across the UK, Europe, the Middle East, and Asia.

We believe in data centres for good—creating jobs, supporting communities, and investing in environmental restoration. Sustainability is at the heart of everything we do. Our in-house design, construction, and sustainability teams work together to reduce emissions and drive responsible development.

At Pure DC, we are constantly improving how we work, operate, and innovate—because a better world starts with better infrastructure.

About You

We would love to hear from you if you are:

Curious, analytical and great at solving problems.

Exceptional at building strong working relationships with team members and across a range of stakeholders.

Flexible and adaptable team player with a can-do attitude.

Able to undertake a variety of activities with a substantial degree of personal responsibility and autonomy.

Responsibilities

What you’ll be doing

Work with Group HQ to set strategic objectives for the site and manage the implementation of those objectives.

Ensure smooth running and operational delivery to meet customer Service Level Agreements through:
 

• Fostering a culture of service excellence and delivery across all teams
• Accountability for all people aspects on site to ensure compliance and delivery
• Responsibility for all aspects of Health, Safety, Environment & Wellbeing (HSEW) on the site(s)
• Contracted vendor management for the site(s)
• Oversight, management and ensuring integrity of the operational set-up and processes for daily routine running, manging incidents, change management, continuous improvement and projects & upgrades
• Compliance to all legal and PDCG policy requirements
• Responsibility for meeting required standards in every respect
• Delivering to agreed performance metrics and targets
• Develop strong relationships with the customer and embed a culture of “Service Excellence” across individual teams
• Budget accountability for the site(s)
• Act as the local representative and ambassador for PDCG.
• Work closely with project management to ensure ongoing construction is delivered on time whilst eliminating operational risk
• Be available to work outside regular business hours, at nights and weekends, as required.
   

Qualifications

What we’re looking for Do you have:

A genuine passion to drive change: We’re constantly searching for new ways to change the status quo. We need you to be efficient and agile, with excellent attention to detail and a desire to drive value creation and deliver exceptional service.

Ability to think differently: Our projects all require the team to think through problems and find the most effective and efficient new solution in each case. We’re looking for innovative thinking, problem solving, and a willingness to question assumptions.

Ability to build and maintain trust: We build trust and create space for people to own their work and deliver their best. We create environments where people feel safe if they make honest mistakes, and when they do we support them to learn and put things right.

Ability to connect and collaborate: You’ll be able to share your perspectives constructively and listen openly. Cross functional collaboration is crucial, because we understand that no one team is wholly responsible for building and operating a data centre.

What We’re Looking For Do You Have
 

• Experience in a similar role
• Experience of third-party contract management
• Previous experience in a similar data centre management role is desirable.
• Strong knowledge on data centre critical infrastructure (UPS, Generator, Chillers etc.)
• A technical qualification (engineering) – highly desirable
• Awareness of the business and technical issues associated with a managed service environment.
• Previous HSEW management experience (desirable).
• Experience in coaching, mentoring, training, and developing a team, both technical and non-technical.
• Experience in dealing with the customer in high-pressure and challenging circumstances.
• Experience in budget and cost management.