Customer Success Manager

 

Description:

Manage customer accounts within your portfolio, proactively identifying upselling opportunities while overseeing customer contracts and renewals. Achieve and exceed targets aligned with company objectives, effectively prioritising and managing your workload to meet rapidly changing demands.

 

Responsibilities

 

  • Manage rapidly changing priorities and demands by utilising excellent time management and setting realistic deadlines within Company SLAs
  • Manage sales pipeline effectively and utilise SCOTSMAN with appropriate next activities, timelines, deal closure plans and all communicated tracked
  • Regularly report to the your Manager with high level sales performance and project forecasting data ensuring the Company’s Dynamics for Sales system is up to date

 

Experience

 

  • Target driven with excellent time management skills and ability to manage changing demands
  • High level sales and pipeline management (SCOTSMAN)
  • Good Working knowledge of NAV, BC and Dynamics365
  • Commercial awareness of competitive ERP and Business financial systems and implementation
  • Demonstrable public sector, partner channel or NFP sales experience
  • Logical and consistent approach to work and recording of information within systems, Business Central, 365 for Sales and Service Now.

 

Organization Pearson Carter
Industry Management Jobs
Occupational Category Customer Success Manager
Job Location London,UK
Shift Type Morning
Job Type Full Time
Gender No Preference
Career Level Intermediate
Experience 2 Years
Posted at 2023-11-18 7:47 am
Expires on 2025-01-20