Customer Service Executive

Description:

An award-winning Promotional Marketing Agency are hiring for a Admin & Customer service professional to join them and support the running of their exciting Travel marketing experiences and prize packages. Ideal role for anyone in a strong organisation and people focused role looking to work in an exciting sector...

The Agency

This fast-paced London agency have built up a stellar client base of global names in film, entertainment and media and are widely recognised as one of the top businesses in their sector. Offering creatively driven brand experience, promotions and prize marketing campaigns, they operate in over 40 countries worldwide and have won multiple awards for their innovative work. The team are a highly social and close-knit bunch who’re all hugely passionate about the entertainment sector. They offer hybrid working, a welcoming team they have a strong track record of developing and progressing staff…

The Role

This is a new role as a direct result of growth and is ideal for anyone with account management or direct customer service experience. You will be working with lucky competition winners, VIP delegates and key clients from all over the world to ensure smooth delivery of experiences.

The agency run competitions and trips on behalf of many giants in the entertainment world in addition to major sports and FMCG brands.

The ideal candidate will have:

• A passion for providing a first-class customer service and a desire to 'go the extra mile’;
• Have the ability to work to tight deadlines and thrive under pressure;
• Consider yourself enthusiastic, committed and are willing to roll your sleeves up;
• Have exceptional organisation and problem-solving skills with attention to detail;
• Highly self-managed and able to work unsupervised, backed up with team support;
• Exceptional time management and ability to prioritise workload;
• Numerical accuracy and proficiency with Excel and Word;
• A positive outlook and can-do approach