Customer Service Assistant

Description:

We are looking for friendly, reliable, helpful people and a genuine passion for delivering outstanding customer service. We are looking for confident people who can quickly take in information about our services, become experts on their local working areas and always promotes a positive image.

Not only will you enjoy a highly competitive salary and benefits package – you will also be part of a team committed to exceptional service delivery.

As a CSA, you would be expected to work on a varied shift pattern which will include early starts (04:30) and late finishes (01:30), weekends and public holidays. This is a full-time position, working 35 hours per week and you will be required to work on any day of the year. Please note we are unable to offer a fixed shift pattern.

We know that this may mean sometimes having to turn down invites from friends and family and so in return for your service, you'll receive 37 days of annual leave a year as well as many other benefits.

If you get a real buzz from helping people and are passionate about assisting customers, come help us demonstrate that "every journey matters" and ensure that our customers remain at the centre of everything we do here at London Underground.