Customer Service Assistant

Description:

Being a CSA at London Underground is a customer service role like no other. Our CSAs are the face of a unique public service which serves millions of Londoners each day.

You would be expected to deliver exceptional service to all London Underground customers, providing assistance according to all customer needs including ticketing and enquiries. You would also be expected to assist with taking steps to alleviate congestion, prevent overcrowding and assisting customer flow and evacuation where necessary, whilst providing a welcoming presence throughout the station, and ensuring there is safety at the core of everything you do.

To be eligible for this vacancy, you should

• Be 18 years old and over and be eligible to work in the UK - UK Skilled Worker Visa Sponsorship available, more information on the process can be discussed if you are successful in being offered a position.

• Be prepared to work anywhere in London.

• Be able to work a variety of shift patterns including Nights, weekends and public holidays