Customer Service Administrator

Description:

Our client, a leading design and manufacturing company who have been established for over 30 YEARS are currently looking for a talented Sales Administrator to join their dynamic team and support the sales team in managing administrative tasks, coordinating sales activities and providing excellent customer service.
What you'll be doing:

* Efficiently turn customer enquiries into orders and provide exceptional support to the existing sales team.
* Handle customer inquiries via email, telephone
* Provide quotations and product information to close sales
* Follow up on quotations and generate further business
* Process sales enquiries and orders accurately and efficiently
* Manage inbound and outbound calls to new and existing customers
* Resolve customer complaints and issues to ensure satisfaction
* Liaise with internal departments to communicate order requirements
* Assist other departments with sales-related tasks
* Maintain good housekeeping of files and paperwork systems
* Provide feedback on potential quality improvement areas

Is this you?

* Ability to multitask and work efficiently under your own initiative.
* Good listening skills and effective communicator
* Proficient with Microsoft Office (Outlook, Word, Excel)
* Strong proficiency in mathematics and English
* Excellent organisational and time management skills
* Able to commit to an office-based role 5 days per week