Customer Relations Assistant

 

Description:

This role is varied with no two days being the same; one minute you could be on checkouts and the next minute, you could be meeting and greeting our customers, managing a queue, assisting customers or assisting with returns.
 

  • You aim to create a positive experience for our customers, so they will want to return and shop with us again over time.
  • You work together with colleagues in other functions to improve the customer experience.
  • Provide an efficient and accurate checkout experience in various areas of the store.
  • Ensure that payments are handled in a reliable, efficient, accurate and friendly way.
  • Build loyalty by ensuring customers have an exceptional shopping experience.
  • Click and Collect - checking orders are accurately picked and delivering goods to the customer in the car park.


WE CARE FOR THE PEOPLE
It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life to join us, where we feel valued for our uniqueness and recognised for our diverse talents.

RECRUITMENT PROCESS INFORMATION
If you have any special requirements during the interview process, please let us know as soon as possible.

Organization IKEA
Industry Customer Service / Tele Marketing / Tele Sales Jobs
Occupational Category Customer Relations Assistant
Job Location Edinburgh,UK
Shift Type Morning
Job Type Full Time
Gender No Preference
Career Level Intermediate
Experience 2 Years
Posted at 2024-05-25 10:45 am
Expires on 2025-01-21