Customer Analyst

Description:

An exciting opportunity awaits for a Customer Analyst to join a leading retailer working on innovative and high-impact projects! This role is ideal for an analytical professional looking to expand their expertise in the retail and e-commerce sector, leveraging data insights to drive customer engagement and business decisions.

As a Customer Analyst, you will play a crucial role in supporting the E-commerce department by delivering real-time analysis and valuable customer insights to enhance online retail performance.

Key Responsibilities:

📊 Customer & E-commerce Analytics

• Analyze customer behavior and trends to optimize e-commerce strategies.
• Deliver real-time insights to support decision-making in digital retail.

🛒 Data Extraction & Reporting

• Utilize SQL and BigQuery for efficient data extraction and analysis.
• Work with Power BI and Google Analytics to generate reports and visualize key metrics.

📈 Business Intelligence & Strategy

• Collaborate with internal teams to develop data-driven marketing and sales strategies.
• Identify opportunities for customer engagement and retention based on data insights.

Candidate Requirements:

✅ Experience with SQL for data extraction and analysis.
✅ Proficiency in BigQuery for managing large datasets.
✅ Experience with Power BI and Google Analytics (preferred but not essential).
✅ Strong analytical mindset with a passion for data-driven decision-making.
✅ Background in retail, e-commerce, or data analytics is a plus.

Why Join?

✔ Exciting Industry – Work in the fast-paced retail and e-commerce sector.
✔ Cutting-Edge Projects – Contribute to data-driven strategies in a leading organization.
✔ Hybrid Working – Enjoy flexibility with office days in Liverpool.
✔ Career Growth – Enhance your skills in customer analytics and BI tools.