Course Delivery And Accreditations Manager

Description:

We are searching for a Course Delivery and Accreditations Manager to join our small but ambitious growing team here in Milton Keynes to help accelerate our organisation as we develop our offerings to the market. The role will involve learning the CITI approach, supporting operation, building and maintain relationships with partners and accrediting bodies, developing course content and delivering successful courses to our clients.

The details

Location Milton Keynes (MK5) * You must have a full valid UK Drivers Licence. This role requires travel.

Hours Full time, permanent

Flexibility Hybrid working (office based minimum 3 days per week) with travel to sites when required to deliver accredited training courses

Salary Competitive salary that will increase inline with growth and development in the organisation

Benefits 25 days annual leave plus bank holidays and grace days (discretionary). Access to coaching, and ongoing personal and professional development.

Role Start Date: October 2024

About CITI

To put it simply, we support organisations by developing knowledge, tools and expertise to enable their teams to thrive.

At CITI, we pride ourselves on fostering a dynamic and inclusive environment that nurtures innovation and professional growth. We are committed to delivering exceptional training and development solutions, driving excellence in every service we offer. Our culture is built on collaboration, integrity, and a shared passion for enhancing the capabilities of our clients and our profession. Join us to be a part of a team that values creativity, continuous learning, and impactful contributions.

This would be a great opportunity for an individual looking to join an organisation that invests in its people with a culture-first, value-focused mentality, where we are one team working towards the same goal.

We empower individuals to learn the business inside out and we invest in long-term careers as we grow.

We are a membership organisation which means when we do well, we all benefit.

Role Overview:

We are looking for a proactive and experienced Course Delivery and Accreditations Manager to join our team. This pivotal role will manage our day-to-day operations, ensuring the delivery of high-quality services to our clients. You will oversee the accreditation process, manage course content, and maintain strong relationships with accrediting bodies and subject matter experts.

In addition to these tasks, a large part of this role will involve actively facilitating and delivering accredited Project, Programme and Change Management courses to our clients. You need to be comfortable and confident in delivering courses, being people facing and passionate about delivery.

Roles and responsibilities

Below are some examples of the tasks you will be getting stuck into daily, but we are looking for someone who is dynamic and can adapt when required on special projects and as we evolve.

Key Responsibilities:

• Support operations: Ensure excellent service delivery to clients and support with day-to-day operational activities
• Accreditations management: Own relationships and liaise with accrediting bodies and ensure course content meets their standards
• Content quality assurance: Support the Operations Team in updating, quality-assuring, and aligning content with accrediting bodies’ expectations
• Relationship management: Develop and maintain relationships with Lead Trainers, facilitators, and accrediting bodies
• Content development: Build and manage CITI’s formal learning portfolio, ensuring all materials are current, consistent, and quality-assured
• Presentations and Webinars: Deliver webinars and content-specific presentations as needed
• Facilitation: Facilitate courses in both face-to-face and virtual classrooms.

Success Factors:

• Understanding of CITI’s value proposition and content
• Familiarity with accrediting bodies and their processes
• Ability to build and manage internal and external relationships with subject matter experts and content delivery specialists
• Proficiency in developing and managing a comprehensive content library
• Capability to deliver accredited courses effectively.

Knowledge, Skills, and Abilities:

• Exceptional communication skills
• Strong business awareness and understanding
• Excellent organisational and facilitation skills
• Problem-solving ability and a proactive approach
• Respectful challenge and ability to seek guidance and support
• Commitment to personal development and continuous professional development (CPD)
• Attention to detail and action-oriented.