Description:
Our ideal candidate will have demonstrated the ability to plan and organise complex projects. They will have an eye for a story, be inquisitive and approachable, and be able to quickly develop relationships with internal and external stakeholders. They must have the ability to work in a fast-moving environment as part of a team, quickly prioritising and reacting to deadlines. They will also create and champion communications therefore must be comfortable with creating multi-media executions and working on digital platforms.
The role will work closely with members of the Operating Board, alongside close functional partnerships with Business Units, HR, Technology and Finance.
This role is based in the United Kingdom, where we operate a flexible working model and expectations would be for the job holder to be in the office two to three days per week. Some domestic and international travel would be required.
Responsibilities
- Plan, develop & deliver a comprehensive communications strategy for assigned Business Units and Functions to enable all stakeholder groups are effectively supported in change management and communications campaigns
- Lead on communications strategy and execution for priority projects
- Research and create content for a range of internal and external communications channels, e.g. intranet stories, emails, town hall meetings, videos, newsletters, leadership presentations, press releases, social media content – ensuring creativity and consistent tone of voice
- Use key internal and external platforms to ensure appropriate communications delivered to right audiences at right time
- Build and enable communities of interest to develop and disseminate good practice
- Provide coaching and training on how to deliver effective communications to leaders and their teams
- Use key internal and external platforms to ensure appropriate communications delivered to right audiences at right time
- Support the Corporate Commuications team across its internal and external communications & engagement activities
- Use KPIs and analytics to measure impact and drive improvement of communications
- Support development of communications plans for campaigns and business change programs
- Collaborate with Communications team on KPIs and analytics to measure impact and drive improvement of communications; help create reports
- Organise and manage audience groups and distribution lists
- Act a member of the crisis communications response team when needed
Skills / Qualifications
- Significant communications experience, ether in-house or agency, preferably in a technical or B2B environment
- Excellent written and verbal communication skills
- Content creation - ability to write for a range of internal audiences and voices, creative with social media / digital assets
- Project / campaign management / coordination
- Confident and self-starting with proven flexibility, versatility and resilience
- Microsoft office applications, especially PowerPoint
- Content management systems experience, including Sharepoint; intranets and internal social networks
- Comfortable working with international colleagues across multiple time zones
- Comfortable dealing with incidents and crises on an occasional basis
- Degree-educated (or equivalent), preferably in communications, marketing, journalism, English or a related discipline