Modules in ServiceNow: ITSM Case, Incident, and Problem currently implemented
Interview Stages/Timeline: Quick process; CV review followed by a 45-minute interview with a panel of 3: yourself, Service Director, and ITSM Technical SME.
R35: Open to both internal and external candidates.
Contract Duration: Minimum 6 months with the program secured till 2026, potential 2-year extension.
Location: Leeds/Manchester (2-3 days a week in-office preferred, rest remote; flexibility required).
Start Date: Ideally March 1st, flexible for the right candidate.
Team: Junior hires in place, seeking a senior consultant with excellent communication skills for client liaison.
Communication Skills: Essential; ability to effectively communicate with clients and the team.
Team Dynamics: Existing team members in place; positive attitude and awareness of Mastek's role crucial.