Description:
Are you passionate about making a tangible difference in the community? Join our vibrant team as a Community Navigator and become the guiding light for individuals navigating the complexities of mental health conditions. In this vital role within our Single Point of Access team, which is part of the Durham Mental Wellbeing Alliance. You'll connect service users with essential resources, empowering them and promoting positive mental health outcomes. It’s a chance to truly enrich lives, including your own, through meaningful interactions and dedicated support.
Typical day as a Community Navigator
- Engage directly with our customers to develop personal, tailor-made support plans that reflect their aspirations and needs.
- Lead and coordinate multidisciplinary teams during MARAC, safeguarding, and other multi-agency health meetings to ensure cohesive support strategies.
- Advocate passionately for your customers, ensuring their access to necessary community resources and services that align with their goals.
- Monitor and adapt support strategies, ensuring they remain aligned with individual goals and are responsive to changing needs.
- Use your strong influencing and negotiation skills to guide customers towards making beneficial decisions for their mental health and wellbeing.
- Maintain meticulous records of customers’ progress, applying agreed screening processes for eligibility and referral with precision and care.
Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for a Top Ten Great Place to Work in the UK!
You bring
- A deep understanding of and empathy for individuals’ life stages and challenges, paired with an exceptional ability to listen and adapt to diverse needs.
- Proven experience in creating and implementing effective, person-centred support plans.
- Robust coordination and assessment skills, capable of managing referrals and ensuring seamless service delivery.
- Strong interpersonal skills to work effectively within a team and lead by example in mentoring and sharing knowledge.
- An eye for detail with a commitment to working within legislative frameworks and organisational policies.
- A resilient nature, capable of working independently in dynamic environments, and an unwavering passion for supporting others to live their best lives.
- To get from A to B, you’ll need a vehicle insured for business purposes. The great news is that we’ll pay your mileage!