Collections & Recoveries Team Leader

 

Description:

AGCO Finance is looking for a Collections & Recoveries Team Leader to manage and optimise collections and recoveries (C&R) activities, minimising risk costs and optimising returns while ensuring best-in-class service levels. As part of the global joint venture between AGCO and DLL, you will work with a dynamic team to manage retail arrears collections and support key recovery processes for AGCO's customers and dealers in the UK and Ireland.


Key Responsibilities:

Retail Arrears Collection Activities:

  • Manage and optimise C&R processes throughout the collections life-cycle, from early technical arrears to litigation.
  • Prioritise accounts and analyse trends to inform future lending strategies.

Recovery Process:

  • Engage with field staff to encourage voluntary surrender of assets.
  • Assign external recovery agents in compliance with regulatory guidelines.

Legal:

  • Prepare and submit cases for external legal support.
  • Hold regular review meetings with legal partners to track progress and cost-effectiveness.

People Management:

  • Facilitate daily huddles, prioritising workloads and assigning tasks.
  • Provide training, mentoring, and coaching to team members.
  • Monitor and manage team service levels.

Reporting:

  • Report on arrears levels, risk costs, and non-performing loans to management and commercial teams.
  • Ensure timely and accurate reporting in accordance with global policies.

Networking:

  • Chair monthly arrears review meetings with the local Management Team.
  • Provide feedback and process improvement recommendations for the processing of novation and reschedule requests.

Projects & Ad-Hoc Support:

  • Participate in projects as directed by the Risk Manager.

Key Performance Indicators:

  • Adherence to group risk procedures.
  • Effective management of retail arrears and overdue receivables.
  • Timely and accurate reporting of risk costs and non-performing loans.

Essentials:

  • Minimum 3 years of experience as collections team lead.
  • Experience in an FCA regulated environment.
  • CICM qualification (desirable).
  • Exposure to or interest in the agricultural sector (desirable).
  • Advanced knowledge of Microsoft tools (PowerBI, Power Apps, SharePoint) (desirable).
  • Experience managing global stakeholders (desirable).

Wellbeing at DLL:

DLL promotes holistic wellbeing, encouraging members to build connections, manage health, maintain financial wellness, and balance work-life priorities.

Organization AGCO Finance
Industry Accounting / Finance / Audit Jobs
Occupational Category Recoveries Team Leader
Job Location Coventry,UK
Shift Type Morning
Job Type Full Time
Gender No Preference
Career Level Experienced Professional
Experience 3 Years
Posted at 2025-01-31 3:17 pm
Expires on 2025-03-17