Clinical Receptionist

Description:

Key Responsibilities:

As Clinical Receptionist you will be looking after new and existing clients, team members, ensuring the smooth and effective operation of the clinic on a daily basis.

You will use your client service expertise to offer guidance to existing clients and to new enquiries through an in-depth knowledge of our products, services, and systems.

We wouldn't be anywhere without our clients and team, so it’s important this is reflected in every interaction whilst utilising all digital tools at your disposal.

We pride ourselves on our ability to offer exquisite levels of service by providing a knowledgeable, courteous, responsive, and efficient service.

At The Exeter Clinic, presentation, attitude, and passion go a long way. In order to achieve success, you will be immaculately presented, self-motivated, proactive and be a positive Individual with a client centric outlook.

The clinic is fast paced so our successful front of service member will be a confident communicator in person, on the phone and digitally. Organisation is key as well as a flexible approach to your working day.

Required minimum Qualifications:

Fluent English, Excellent verbal, and written communication skills are essential.

IT Competent

Minimum English and Math GCSE grade 7 / A or above

Benefits:

Our team work hard, and we believe it is important to recognise, celebrate and reward team members. As a Clinical Receptionist, based on length of service you will have access to:

• A quality health care cash plan.
• Complimentary Gousto / Hello Fresh / Riverford vegetable boxes.
• A fantastic work environment with a committed and friendly team.
• Regularly scheduled team events and red-letter days.
• Training with world class experts.
• Opportunity for salary increases
• 20 days a year paid vacation time (plus bank holidays)
• Career paths and succession planning are encouraged across all levels of the business.