Description:
As the first point of contact for clients in our Liverpool and Chester Clinics, you will play a vital role in ensuring our clinic operates smoothly. Your duties will include:
Key elements of the role are (but not limited to):
- Receptionist
- Setting up the reception area and till ready for the clinic.
- Greeting patients and booking appointments
- Dealing with transactions and taking payment.
- Use the Patient Administration System for patient and clinician management.
- Deal with card transactions for travel clinic and retail purchases.
- Retail Sales
- Maintain the retail displays and ensure accurate information in reference to the retail products is displayed.
- Identify and reorder where appropriate; actively promote the retail opportunities to customers.
- General office duties
- Point of contact for clients.
- General office duties such as photocopying, scanning and printing.
- Cover for clerical when necessary.
The ideal candidate will be able to demonstrate:
- Educated to GCSE or equivalent
- Experience of working within administration in a health care setting and confident when dealing with clients and patients face to face and over the phone.
- Experience of using patient administration systems, including data entry and analysis
- Understanding of patient confidentiality and maintain protection of patient data.