Description:
With a combination of technology and experienced administrative support, FIS LendAmend provides a simple and consistent amendment flow for the leveraged loan market. Our dedicated amendment specialists work closely with agents and lenders from start to finish to ensure a smooth interaction with the syndicate and timely closings.
What You Will Be Doing
You will be responsible for high-level relationship management and service delivery for one or more assigned clients strategic to the Enterprise. Accounts are target clients having a major strategic impact on the long-term success of the Enterprise.
- Works with clients on new amendment engagement, including active management and communication with relevant parties, e.g., external counsel, capital markets, agency operations, buy-side investors, etc.
- Collaborates with delivery partners to continuously improve service levels and service quality.
- Interfaces with product management and development team to ensure product offerings remain competitive in the market; helps identify synergies across other product groups.
- Partners with sales on new prospects; facilitates product introduction and demonstrations.
What You Bring
- Proven knowledge to represent the enterprise's entire range of products to the client and of the industry
- Proven track record in client relationship management, service delivery and/or the sales of technology products and services
- Financial institution experience or comparable proven sales-marketing-consulting-support background with strong financial industry and data processing knowledge
- Broad understanding of the financial and strategic aspects of the business and participates in and/or establishes initiatives that contribute to the overall success of the enterprise; may also participate in initiatives that contribute to the overall success of the client's business
- Exhibits a high degree of initiative and analytical skills to handle and solve complex problems with minimal impact to the enterprise and the client
- Viewed as an expert resource by peers and coworkers, maintains a good working relationship with both internal and client management and has a thorough internal working knowledge of the enterprise