Description:
and operating as a key advocate for world class mission critical delivery and the benefits of long-term strategic partnerships. We are looking for someone with a transformative mindset; that is able to shape and evolve to Fujitsu’s diverse offering to excite and inspire this most strategic customer group and to drive the next generation of talent and capability
Your mission will be to build a winning culture of passion, accountability, customer obsession, excellence, and learning. To inject energy and drive and to build trusted partnerships with your customer and across the business line.
Experience/Accountability
- Customer Relationships: You will already have some trusted and senior relationships in place within CXO within the Public Sector and be keen to actively and personally develop and own Fujitsu’s Executive relationship with this key customer. You have, and will continue to develop, a strong influence and coaching network within the customer and relevant partners. Engage with key stakeholders to secure their sponsorship to deliver agreed successful outcomes.
- Digital Engagement: You can evidence how you have proactively help customers find value in leveraging digital services to deliver strategic business outcomes.
- Drives Customer Value: You Identify and implement innovative solutions to increase customer value & intimacy which also deliver ROI and agreed successful customer outcomes.
- Leading Teams: You are a strong and experienced leader who is tenacious, who leads by example and motivates and develops teams to build and enhance capability, performance & most importantly, customer relevance.
- Thought Leadership: You will have a respected point of view and be able to represent Fujitsu as an informed industry / sector / government leader, and have the ability to source and attract other market leading innovators to catalyse and amplify your strategic plans.
- Contractual Delivery: You will evidence working closely with delivery teams in previous roles and how you have delivered contractual obligations with increasing levels of customer satisfaction. You will also have a strong record of proactive management of contractual opportunities and risks – ensuring early resolution is paramount
About You
- Desire to win and naturally ambitious – resilient and inspired by an innate motivation to achieve results
- Leader – a strong decisive leader to thrives on coaching teams to achieve success and develop and grow themselves
- Passion for excellence – in everything that you do
- Situationally self-aware - with an intuitive and flexible communication & engagement style that is adept at tailoring messages to multi-level audiences
- Be recognised as a key influencer - by our customers, advisors, partners, suppliers, press and social media
- Have an innate desire to achieve outstanding results for public services in the UK