Client Experience Account Director

Description:

We’re looking for an Account Director to join our Client Experience team based on the exciting new business win of Allwyn – UK National Lottery – Hearts & Science are building a new kind of media team of extremely talented and ambitious individuals. We are looking for people who are passionate about growth, developing & understanding audiences and new routes to market and want to build the next generation of National Lottery players.

Allwyn is a +£100m, high-profile, digital entertainment brand who are committed to a transformation and innovation journey to ensure The National Lottery continues to be an amazing force for good in the UK. We are looking for talent who think and act differently. So, if you are looking to join the fastest growing Top 20 media agency in the UK where you can develop your skills, work alongside market leading talent (both at Hearts & Allwyn) and be part of a once in a lifetime, transformation journey of a fabric of the nation brand, then this job could be for you!

About You

In this role you will be responsible for delivering excellent day-to-day client services and planning. This role will be ideal for you if:
 

• You have experience managing a client account, or significant parts of a large client account, delivering best in class day-to-day client experience across a range of topics
• You have demonstrable experience delivering great media planning and effective campaigns across a range of media channels
• You understand client business challenges, know how to interpret research and data, and how to positively drive change
• You have some experience as a line manager, and want to improve your skills
• You are interested in improving your own skills as a planner, and media practitioner, in a supportive environment
• You have good project management experience, with the ability to own key client relationships and balance multiple workstreams