Client Account Director

Description:

Your client portfolio will span charities, travel, and retail sectors. Acting as the primary liaison between our agency and client leads, you'll cultivate and maintain robust client relationships to ensure exceptional service delivery. Your responsibilities will include directly managing your team, ensuring deliverables meet our high standards, and serving as the main client contact. Internally, you'll manage budgets, forecast, and ensure agency resources align with contractual agreements, meeting KPIs and objectives. Additionally, you'll play a vital role in nurturing your team's growth and development, collaborating with our Head of Client Services to foster a culture of learning and progression.

Skills and Experience:

The ideal candidate will:

• Demonstrate strong leadership, earning the respect of the team while fostering approachability.
• Exhibit strategic thinking, balancing long-term vision with immediate business needs.
• Possess keen attention to detail and numerical proficiency, leveraging data to craft compelling arguments.
• Be a logical, analytical thinker, adept at providing solutions and writing strong rationales.
• Embrace creativity, exploring innovative routes to market and revenue growth.
• Communicate effectively and deliver engaging presentations.
• Cultivate a positive team dynamic and spirit throughout the agency.
• Maintain strict to-do lists, meet deadlines, and multitask effectively.
• Have a robust understanding of media terminology and concepts.
• Be well-versed in digital media and capable of holistic media mix thinking.
• Bring experience in people management and team development.
• Demonstrate commercial acumen and revenue management skills.
• Inspire clients and teams through exceptional work.