Claim Relationship Manager

Description:

At AXA we work smart, this role is field-based. You'll travel frequently to AXA offices and broker partners.

What you'll be doing:

• Develop and build valued and trusted relationships with internal stakeholders, brokers and key customers, via contact plans.
• Effective management of broker panel, aligning to the wider AXA Commercial vision.
• Be involved with renewal retention and profitability improvement on large case management clients.
• Articulate and promote AXA's claims proposition and educate stakeholders. Deliver presentations to a variety of audiences via different methods.
• Proactively identify and drive pipeline and large case management with Sales and Underwriting colleagues.
• Onboarding and continued governance of Broker Claims delegated authorities.
• Work with Claims Operations, Supply Chain and Legal to effectively onboard new business.
• Seek and provide market & competitor insight to keep us ahead of our competitors.
• Proactively seek broker feedback on AXA performance and delivery to improve the claim experience.

Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we're able to effectively manage interest. Therefore, if you're interested in joining us at AXA, please don't hesitate to apply.