Description:
AVCON Aviation Consultants, a family-run business established in 1994, provides specialised Cargo and Passenger Aircraft Charter solutions worldwide. The company is expanding its team in Sutton Coldfield, West Midlands, and is seeking a Charter Sales & Operations Support to join their team.
This role involves supporting the Charter Sales & Operations team by managing client relationships, evaluating aircraft types, preparing quotations, and contributing to smooth operational execution. The ideal candidate will have experience in aviation or logistics and possess strong communication and customer service skills.
Duties of the Role:
- Support the Charter Sales & Operations team.
- Develop and maintain relationships with existing clients and suppliers.
- Identify and pursue new business opportunities.
- Evaluate aircraft types and capacities for optimal Charter solutions.
- Prepare Charter Quotations, Job files, Invoicing, and other administrative functions.
- Research operational requirements for successful Charter flights.
- Problem-solve operational issues as they arise.
- Travel when required to oversee charter operations worldwide and visit clients.
Experience / Skills Required:
- Experience in an Aviation, Air Cargo, Logistics, or Travel environment is preferable.
- Excellent customer service and communication skills.
- Strong numeracy and grammatical competence, with excellent attention to detail.
- Proficiency in Microsoft Office packages.
- A second language is an advantage, but not essential.
Character and Personal Attributes:
- Proactive and able to think quickly with initiative.
- Comfortable working independently and as part of a team.
- Able to work well under pressure.
- Strong work ethic and reliable.
- Willingness to learn and adapt.
Working Location & Hours:
- Office hours: Monday to Friday, 09:00 – 18:00, with a one-hour break (adjustable hours available).
- Occasional weekend/evening work, compensated with days off in lieu.
- Ideally, candidates should live within a 30-minute commute of Sutton Coldfield.
Training:
- On-the-job training for the first six months with a Senior Consultant as a mentor.
- Familiarisation with aircraft types, routes, pricing, and administration processes.
- Opportunity to participate in preparation for charter flights and operations.
Salary and Benefits:
- £22,000 - £26,000 annual salary, depending on experience, plus commission on new business.
- Statutory holiday entitlement with review based on length of service.
- Contributory pension scheme.