Caseworker

 

Description:

Fresh Start Future Enterprises (FSFE) is a lived experience mentoring and advocacy service supporting individuals involved in the criminal justice system. We’re looking for a confident, organised, and empathetic Caseworker to join our Norwich-based team.

What you’ll do

  • Work one-to-one and with groups in custody and the community
  • Deliver workshops and personalised support plans
  • Manage a diverse caseload, track progress, and record outcomes
  • Help individuals access education, training, and employment
  • Liaise with external agencies and attend professional meetings
  • Support safeguarding processes and refer to specialist services where needed
  • Use IT systems to maintain accurate client records

What you’ll need

  • Experience in support, social care, criminal justice, or related roles
  • Strong communication and crisis management skills
  • Confidence working independently and in a team
  • Ability to manage competing priorities with excellent time management
  • Basic IT proficiency and ability to maintain records
  • GCSEs (grade C/4 or above) in English and Maths, or equivalent
  • A full UK driving licence and access to a vehicle

Desirable but not essential

  • Higher level qualifications (Level 3 or above)
  • Knowledge of issues such as homelessness, substance misuse, or mental health

Organization Fresh Start Future Enterprises
Industry Other Jobs Jobs
Occupational Category Caseworker
Job Location Norwich,UK
Shift Type Morning
Job Type Full Time
Gender No Preference
Career Level Intermediate
Experience 2 Years
Posted at 2025-04-16 2:54 pm
Expires on 2025-05-31