Description:
The Sales & Marketing Team Are The Revenue-generators And Sustainers Of The Business. They Are The Face Of The Business And Represent The Company's Values And Culture To Clients And Potential Clients. The Main Objectives Of The Sales & Marketing Team Are
- Promote brand familiarity and interest through social media and other digital marketing avenues
- Generate new leads through telephone and/or face-to-face conversations with potential clients
- Building relationships, producing high quality pitches for clients and ultimately securing won contracts
- Ensuring client loyalty through excellent service and ongoing account management
job role
The Business Development Manager will be responsible specifically for generating new enquiries, developing them into confirmed contracts and ongoing account management. The BDM will retain permanent ownership and accountability for the relationship with the client.
The role includes the following responsibilities
- Telemarketing, generating own enquiries and following up leads from our telemarketing team.Bringing existing contacts to the business and set up meetings with these. It is important to note that the BDM should be self - sufficient in terms of generating a business pipeline. The telemarketing team is there to assist but should not be relied upon.
- Show walking at shows and approaching exhibitors during shows.
- Meeting new/existing customers to fully understand their needs and brand.
- Briefing and liaising with the creative team
- Working with our operations team to agree a cost sheet for all enquiries and orders with a minimum gross profit of 33%
- Creating a quote for all enquiries and orders
- Presenting proposals to clients and ultimately - winning the contract!
- Working with operations for ongoing project management
- On site project management (including international travel
- Hand over to client - ensuring they are 100% satisfied with the delivery
- Taking responsibility for their own professional development that will help with knowledge, skills and behaviours to succeed in the role.
Skills / Qualities
- The successful candidate will be a strong and confident communicator.
- Initiative is essential to this role. Although we have documented processes and guidelines within which the team operate, we expect individuals to continually look for alternative avenues for generating new business and bring their ideas to the table.
- A team attitude is a key attribute. Each salesperson has their own individual targets to work towards, but it’s important that we look to grow the business together as a team, providing support where appropriate and ensuring the success of all team members.