Description:
The role of the Business Development Manager (BDM), Mortgages – Intermediary Partnerships is to identify, develop, grow and manage key relationships with external intermediary partners within a specified geographic territory. The growth element of the role is particularly important to ensure the delivery of mortgage lending opportunities and operational plans are achieved.
This is a fantastic opportunity to join an industry award winning team and continue to build on HSBC's Mortgage Intermediaries proposition & success
The main attraction for all the team is the opportunity to contribute to the continued success of the channel as the brand, proposition and market reach continues to grow.
As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.
In this role you will:
- Build deep, lasting relationships with a panel of mortgage intermediaries across a geographical territory through face to face, telephony and online interaction
- Analyse MI & data to quickly identify opportunities to developing business and increase market share at firm and regional level
- Form relationships at all levels with an intermediary firm eg Admin, Broker, Sales Manager and MD
- Support the commercial focus of our Corporate Account Team, working with networks on campaigns through the delivery of focused activities with individuals and via presentations at network events and online
- Work with internal stakeholders to provide feedback that help shape the proposition on a continuous basis.
- Ensure consistent delivery of a superior customer experience and service level for external intermediary partnerships.
- Liaise and manage credibly across a wide variety of internal stakeholders both within the wider distribution channel as well as the Buying a Home team.
- Influence stakeholders at all levels to help deliver mortgage acquisition forecasts coupled with the ability to manage multiple relationships at all levels with external stakeholders
- Effective risk management - ensure personal adherence to relevant regulation and conduct risk management. Monitor sales/credit quality & risk KPI’s from external partner relationships. Responsible for ensuring all key controls in place over TPMI activity as advised from time to time.
Requirements
To be successful in this role you should meet the following requirements:
- Either experience working as a Business Development Manager working in relevant market/context, i.e. UK Intermediary Mortgage Market or experience working in mortgage related roles
- Past experience working in a relevant role, i.e. Identifying and developing new business opportunities, successfully influencing others and negotiating effectively.
- Proven experience of delivering excellent customer service and proactively looking for innovative ways to improve the service delivered to customers
- Proven experience of working with MI and data in order to strategically develop business performance goals.
- Experience of working independently and as a team to support overall performance for the region and channel
- An ability to commute to required locations, the role will primarily cover the Kent and Sussex areas
- Proven track record of building effective networks and creating opportunities for others to work collaboratively
- An understanding of the regulatory frameworks and compliance requirements associated with financial services and experience of working within these