Description:
As an experienced Retrofit Coordinator, you will play a pivotal role in managing the technical aspects of domestic retrofit projects while actively engaging in business development activities. This position is an exciting opportunity for individuals with a strong background in retrofit coordination who are eager to expand their career horizons.
Key Responsibilities:
- Coordinate and manage multiple retrofit projects, ensuring technical excellence and compliance with the PAS2035 process.
- Actively engage in business development, identifying sales opportunities, and building client relationships.
- Oversee the entire retrofit process, from initial assessment to final implementation, ensuring customer satisfaction and repeat business.
- Utilize technical knowledge of ECO4 and retrofit surveys to provide tailored solutions to clients.
- Ensure all installations and documentation meet Trustmark standards and PAS 2035:2019.
- Provide exceptional customer service, acting as the primary point of contact for clients throughout the retrofit process.
- Develop and implement sales strategies in collaboration with the sales team to meet and exceed targets.
- Provide feedback and insights to enhance service offerings with the product and marketing teams.
- Undertake additional responsibilities as required, including training and mentoring junior staff.
Skills, Experience, and Qualifications:
- Mandatory Level 5 Diploma in Retrofit Coordination and Risk Management.
- Proven experience in retrofit coordination with a keen interest in sales and business development.
- Strong communication and interpersonal skills, with the ability to engage effectively with clients and team members.
- Demonstrated ability to identify and capitalize on sales opportunities.
- Excellent organizational and project management skills.
- Proficiency in computer usage and familiarity with CRM systems.