Business Development Executive

 

Description:

Our client, a leading and innovative SaaS provider, are looking for Business Development Executives.

 

KEY RESPONSIBILITIES

 

Product and sales knowledge

· Continuously develop understanding of key products and technology relevant to our services.

· Remain aware of industry developments.

· Illustrate business advantage of our products and services to customers and other sales colleagues.

· Contribute thought and expertise to brand/marketing activities as required.

· Mentor and advise other sales colleagues in order to assist their development/closing of opportunities.

Account planning

· Achieve revenue & margin targets from new customers on a monthly, quarterly and annual basis.

· Create and maintain documented account development plans.

· Work with marketing or other internal departments to proactively identify and target customers.

· Build sales approaches for specific customer accounts.

· Develop and maintain an adequate pipeline of opportunities.

· Provide accurate forecasting of opportunities by effectively progressing sales opportunities.

· Keep internal systems and contacts up to date with progress.

Customer relationships & satisfaction

· Regularly contact and build effective relationships with existing and potential customers.

· Drive the promotion and sale of additional services to or through the customer.

· Maintain knowledge of customer objectives and key personnel.

· Set customer expectations during sales, delivery and throughout the contract.

· Coordinate internal teams to deliver to customer expectations.

· Escalate on behalf of the customer as required.

Bid/tender management

· Work closely with presales, delivery, support and any bid-related teams to effectively create, sell and deliver new business wins for appropriately sized bids to the role level.

· Coordinate any virtual bid team to deliver a quality bid/tender ahead of deadlines, escalating as required to sales management.

· Qualify prospective customer accounts fully in order to ensure all likely customer questions/interests are addressed constructively during the sales process.

 

PERSON PROFILE

 

Education & Qualifications:

• Minimum Bachelor’s degree from a UK university

 

Experience:

• Sales, retail or other customer-facing experience
• Experience of working in a team to deliver a project or task
• Demonstrable interest and experience in selling a product or concept
• Experience of using a CRM or similar tool
• IT/telecoms experience would be a bonus