Description:
This role is ideal for someone who loves customer service and is keen to learn new skills in an exciting rapidly growing charity.
Key Responsibilities
Support with developing and managing The People’s Orchestra’s events and concerts programme:
- Liaise with Orchestra Manager, CEO and colleagues to produce concert/events season for all ensembles.
- Book concert and rehearsal venues, and booking professionals as needed.
- Communicate details to members in a timely manner.
- Keep up-to-date records of event planning on the central system.
- Conduct risk assessments for venues as required.
- Place orders as required (e.g. concert T-shirts, recording equipment).
Membership Relations/Engagement
- Respond to membership enquiries in a timely and friendly manner, communicating effectively with new and existing members alike.
- Use CRM database Salesforce to maintain accurate records (support and training will be offered).
Support with the setting up of new choirs/Rusty Players groups as the networks expand
- Liaise with the group leaders to set up and host music ensembles (e.g. rehearsal venue, risk assessments, and working with librarian to provide music).
- Respond to membership enquiries and share these with the ensemble leader.
Required Skills and Experience
- Excellent time management skills and personnel management skills
- Efficient planning and organisation, with strong attention to detail
- Verbal and written communication skills
- Experience working in a customer facing role
- Degree or equivalent (desirable)
- A full UK Driving License is preferable.